Reports to: Executive Director
Location: Walnut Creek, CA
Schedule: Approximately 20 hours per week by mutual arrangement (concert/event weekends required)

Start Date: 8/3/2026
Compensation: $25/hour

Position Summary

The Office & Operations Coordinator is a central administrative and operational role supporting the day-to-day functions of the organization. Serving as the administrative hub, this position ensures smooth office operations, supports financial and patron services, and assists with event and concert execution.

This role requires strong organizational skills, attention to detail, and the ability to manage multiple priorities in a fast-paced, collaborative environment. The ideal candidate is proactive, service-oriented, and shares an interest in the arts and community engagement.

Core Responsibilities

Office Administration & Coordination (40–50%)

• Serve as the primary point of contact for office operations, communications, and logistics
• Manage office supply inventory, equipment maintenance, and general workspace organization
• Coordinate calendars, scheduling, and meeting logistics for staff and organizational activities
• Answer and route incoming calls, emails, and mail; maintain professional communication standards
• Maintain organized physical and digital filing systems
• Liaise with building management and vendors for maintenance, services, and contracts

Finance & Operational Support (15–20%)

• Verify and process vendor invoices and expense documentation
• Track organizational expenses including credit card receipts and recurring payments
• Maintain accurate administrative and financial records in coordination with leadership

Patron & Customer Experience (15–20%)

• Serve as a primary contact for patrons and community inquiries
• Maintain and update patron and subscriber records in CRM/ticketing systems
• Coordinate ticketing needs including subscriptions, VIP requests, and complimentary tickets
• Support subscription campaigns and patron retention efforts
• Assist with donor acknowledgment letters and communication materials

Events, Concerts & Engagement (15–25%)

• Support planning and execution of concerts, events, and community programs
• Assist with event logistics including materials preparation, guest lists, and communications
• Provide onsite support (setup, check-in, hospitality, breakdown) for performances and events
• Support artist hospitality, transportation, and scheduling coordination
• Maintain event and production calendars across departments
• Other duties as assigned

Qualifications

• 1–3 years of administrative, operations, or customer service experience (internships welcome)
• Strong organizational and project management skills with attention to detail
• Excellent written and verbal communication skills
• Proficiency in Microsoft Office (Outlook, Word, Excel) and familiarity with video conferencing tools (Teams, Zoom)
• Ability to learn new systems quickly, including CRM or ticketing databases
• Strong interpersonal skills with a customer service-oriented mindset
• Ability to manage multiple tasks and work both independently and collaboratively
• Flexibility to work occasional evenings and weekends for events
• Interest in nonprofit work, performing arts, or community organizations is a plus

Benefits

• Paid Sick-Leave and Accrued PTO
• Paid parking
• Professional Development

About the California Symphony

Founded in 1986, California Symphony has been led by Artistic and Music Director Donato Cabrera since 2013. It is distinguished by its vibrant concert programs that span the breadth of orchestral repertoire, including works by American composers and by living composers. Its concert season at the Lesher Center for the Arts in Walnut Creek, California serves a growing number of music lovers from across the Bay Area.

California Symphony believes that the concert experience should be fun and inviting, and its mission is to create a welcoming, engaging, and inclusive environment for the entire community. Through this commitment to community, imaginative programming, and its support of emerging composers, California Symphony is a leader among orchestras in California and a model for regional orchestras everywhere.

Since 1991, California Symphony's three-year Young American Composer-in-Residence program has provided a composer with a once-in-a-lifetime opportunity to collaborate with the orchestra over three consecutive years to create, rehearse, premiere, and record three major orchestra compositions, one each season. Every Composer-in-Residence has gone on to win top honors and accolades in the field, including the Rome Prize, Pulitzer Prize, Grammy Awards, and more.

The orchestra's nationally recognized educational initiative Sound Minds impacts students' trajectories by providing instruction for violin or cello and musicianship skills. Sound Minds has proven to contribute directly to improved reading and math proficiencies and character development, as students set and achieve goals, learn communication and problem-solving skills, and gain self-confidence. Inspired by the El Sistema program of Venezuela, the program is offered completely free of charge to the students and families of Downer Elementary School in San Pablo, California.

Through its innovative adult education program Fresh Look: The Symphony Exposed, California Symphony provides lifelong learners a fun-filled introduction to the orchestra and classical music. Led by celebrated educator and California Symphony program annotator Scott Foglesong, these live classes are held over four weeks in the summer annually.

In 2017, California Symphony became the first orchestra with a public statement of a commitment to diversity. Its website is available in both Spanish and English.

Reaching far beyond the performance hall, since 2020 the orchestra's concerts have been broadcast nationally on multiple radio series through Classical California (KUSC/KDFC) and the WFMT Radio Network, reaching over 1.5 million listeners across the country.

For more information, visit CaliforniaSymphony.org.

Equal Opportunity Employer

California Symphony is committed to creating a diverse and inclusive workplace and is proud to be an equal opportunity employer.

To Apply

Please submit your resume and cover letter to: info@californiasymphony.org
(No phone calls or email inquiries, please.)